When a generation fails

Sometimes a model can’t produce a take. When that happens the take says Failed, explains what happened in plain words, and confirms that nothing was charged for it.

What you can do

• Try again with the same settings. Many failures are temporary.
• Choose another model, which may handle the shot differently.
• Revise the direction. A model may decline a prompt that asks for something it won’t make.

Your direction, references and settings are kept, so you don’t have to start again.

Common reasons

• The model was busy or unavailable.
• A reference wasn’t suitable for the model.
• The prompt asked for something the model doesn’t allow, such as a real person’s likeness or explicit content.

Cancelled generations

If you cancel a job before it reaches Processing, it stops and nothing is charged.

Still failing?

Write to hello@scriptr.co with the project, scene and shot, and the time it failed.