Confirmation email did not arrive

If the email to confirm your account has not arrived, check the address, look in spam, wait a minute and resend.

  1. Check the address. Scriptr shows where it sent the link: We sent a confirmation link to…. If it is wrong, select Use a different email.
  2. Wait a minute or two. Email can be slow to arrive.
  3. Look in spam, junk, promotions or updates folders. The email is titled Confirm your Scriptr account.
  4. Resend. After 30 seconds you can select Resend email. Only the newest link will work.
  5. Allow our email. If your organisation filters email, ask for messages from Scriptr to be allowed.

Still nothing?

  • If you see Too many emails were sent. Try again in a minute., wait a minute before resending.
  • If you already have an account with this address, Scriptr will not send a new confirmation. Sign in or reset your password instead.
  • If none of this works, contact support with the address you used. Never send us your password.

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