Troubleshooting Voice Studio

“Voice Studio is available on Writer and Director.”

Your account is on Free. Choose Unlock Voice Studio on a character’s profile to see the plans. If you have just upgraded, reopen the profile.

“Groups don’t have a single voice.”

The character is a group, such as a crowd. Give members who speak their own profiles.

“We could not find that character.”

The character was removed or merged, or your access changed. Go back to Characters and open it again.

“That voice isn’t available in the library right now.”

The voice was withdrawn, or the library couldn’t be reached. Choose another, or try again shortly.

A sample won’t play

Some voices have no sample, and samples can be briefly unavailable. Audition the voice on a line instead.

“This take couldn’t be performed. Nothing was used.”

Choose Retry. If it keeps failing, shorten the line or remove unusual characters.

“We could not set that voice. Try again.”

Nothing changed: the character keeps their previous voice. Check your connection and try again. With view access only, ask the owner for edit access.

“That take is no longer here.”

Someone else removed or archived it. Reopen the profile.

Still stuck?

Write to support@scriptr.co with the project and character, and what you were doing.